At WorldsIndia, customer satisfaction is important to us. This Refund & Cancellation Policy explains the terms governing the cancellation of services, refund eligibility, payment disputes, and related procedures for all products and services offered by Web Intermesh Pvt. Ltd. through the WorldsIndia platform. This policy applies to all customers, including manufacturers, suppliers, exporters, wholesalers, distributors, retailers, service providers, buyers, and registered members who purchase or subscribe to any paid service offered by WorldsIndia.

By purchasing or subscribing to any paid service on the WorldsIndia platform, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy. We encourage you to review this policy carefully before making any payment. WorldsIndia reserves the right to revise or update this policy at any time without prior notice, and any changes shall become effective immediately upon publication on this page.

At WorldsIndia, operated by Web Intermesh Pvt. Ltd., we strive to provide high-quality B2B business listing, digital marketing, lead generation, and promotional services to our customers. This Refund & Cancellation Policy explains the terms governing cancellations, refunds, and service modifications for all products and services offered through the WorldsIndia platform.

By purchasing or subscribing to any paid service offered by WorldsIndia, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy. Please read this policy carefully before making any payment.

1. Service Cancellation

Customers may request cancellation of a purchased service by contacting our support team. Cancellation requests will be considered only if the service has not yet been activated, assigned, or substantially commenced by our team.

2. Activated Services

Once a membership plan, business listing, digital marketing campaign, promotional package, website service, software subscription, or any other paid service has been activated or work has commenced, the service shall be considered delivered, and cancellation requests may not be accepted.

3. Custom Services

Services specifically customized according to the customer's requirements, including website development, software development, branding, logo design, digital marketing campaigns, SEO services, content creation, and similar customized solutions, cannot be cancelled once work has commenced.

1. General Refund Policy

Payments made for WorldsIndia services are generally non-refundable. Refunds shall be considered only in exceptional circumstances and solely at the discretion of Web Intermesh Pvt. Ltd.

2. Eligible Refund Requests

A refund request may be considered only if:

• The payment has been charged multiple times due to a technical error.
• The purchased service cannot be delivered due to reasons solely attributable to WorldsIndia.
• The refund request complies with applicable laws and Company policies.

3. Non-Refundable Services

Refunds shall not be available for the following circumstances:

• Activated membership plans.
• Business listings already published.
• Digital marketing, SEO, or promotional services already initiated.
• Software licenses or subscriptions that have been activated.
• Website development or custom software development after work has commenced.
• Lead generation or Buy Lead services already delivered.
• Any customized service delivered according to the client's specifications.

4. Processing of Approved Refunds

Where a refund is approved, the amount shall be processed using the original payment method wherever possible. Refund processing may take approximately 7 to 15 business days depending on the payment gateway, banking institution, or financial service provider.

1. Service Changes

Customers may request modifications to their purchased services before work has commenced. Once execution of the service has started, any modification request shall be subject to technical feasibility, project scope, and additional charges wherever applicable.

1. Chargebacks

Customers are encouraged to contact WorldsIndia before initiating any chargeback or payment dispute through their bank or payment provider. Fraudulent or unjustified chargebacks may result in suspension or permanent termination of services and legal action where applicable.

1. No Guarantee of Business Results

WorldsIndia provides online B2B marketplace services, business promotion, lead generation, and digital marketing solutions. While we make reasonable efforts to improve business visibility and enquiries, we do not guarantee business growth, sales, profits, customer acquisition, search engine rankings, or commercial success.

2. Third-Party Services

WorldsIndia shall not be responsible for delays, failures, interruptions, or losses arising from third-party payment gateways, banks, hosting providers, internet service providers, software vendors, or any external service beyond our reasonable control.

Web Intermesh Pvt. Ltd. reserves the right to revise, amend, modify, or update this Refund & Cancellation Policy at any time without prior notice. Any changes shall become effective immediately upon publication on this page. Users are encouraged to review this policy periodically.

If you have any questions regarding this Refund & Cancellation Policy or wish to request cancellation or a refund, please contact us:

Web Intermesh Pvt. Ltd.
17/4 - 2nd & 3rd Floor,
Near Tilak Nagar Metro Station Gate No. 2,
Tilak Nagar, New Delhi - 110018, India

Website: https://www.worldsindia.com/
Email: info@worldsindia.com

Effective Date: 01 January 2020